P Hub B2B access is available for approved pharmacy members only.
Services for Independent Pharmacies
Stronger Independently.
Stronger Independently.
Better Together.
P-Hub brings independent pharmacies into a connected Malaysian pharmacy alliance with private B2B procurement, shared brand visibility, digital support and long-term opportunities for professional collaboration.
Controlled Membership
Reviewed access for approved pharmacies
Private B2B Platform
Member pricing and ordering tools
Independent Ownership
Your pharmacy remains your business
Malaysia-Focused
Built for local community pharmacies
The P-Hub Member Model
Practical Support for the Modern Independent Pharmacy
Independent pharmacies are valued for their local relationships, pharmacist-led service and ability to understand the needs of their communities. However, operating independently can also mean facing procurement, branding and digital challenges alone.
P-Hub is designed to close that gap. It creates a structured alliance through which approved pharmacy members can access shared resources, selected procurement opportunities and a stronger collective platform—without surrendering ownership of their individual businesses.
The objective is not to turn independent pharmacies into identical outlets. It is to give them a shared foundation from which they can operate more efficiently, become more visible and prepare for the next stage of community pharmacy.
What P-Hub membership is built around
- More structured access to selected B2B products.
- A recognisable alliance identity that supports trust.
- Better digital visibility for participating pharmacies.
- Practical tools for ordering and account management.
- Closer collaboration with approved Supplier Partners.
- Shared learning, communication and future programmes.
Core Member Services
What P-Hub Members Can Access
P-Hub’s initial services focus on the areas where a shared platform can provide immediate and practical value to independent pharmacy businesses.
Private B2B Procurement
Approved members can access selected products through a controlled business-to-business catalogue created specifically for pharmacy procurement.
- Member-only pricing access.
- Selected pharmacy and healthcare categories.
- Bulk and account-based ordering.
- Quotation and procurement assistance.
- Bank-transfer payment during the initial phase.
Member Account and Order Tools
The private portal gives authorised pharmacy users a central place to manage catalogue access and their procurement activity.
- Secure pharmacy-member login.
- Account-specific product visibility.
- Cart and order-submission tools.
- Order history and account details.
- Future PWA and mobile-access readiness.
Shared Brand Visibility
P-Hub provides an alliance identity that helps independent pharmacies communicate that they are part of a wider professional network.
- Association with the P-Hub alliance brand.
- Member identification for approved pharmacies.
- Consistent professional presentation.
- Future coordinated awareness campaigns.
- Support for stronger public recognition.
Pharmacy Profile and Digital Visibility
Participating pharmacies can be presented as trusted local businesses through P-Hub’s growing public digital platform.
- Pharmacy name and location visibility.
- Contact and operating-hour information.
- Services and pharmacist availability.
- Links to the pharmacy’s own website or social channels.
- Future inclusion in the national pharmacy directory.
Digital Transformation Support
P-Hub helps members prepare for a more connected pharmacy environment through shared digital infrastructure and practical implementation support.
- Guidance on digital pharmacy presence.
- Member portal and online-ordering readiness.
- Future PWA and app-based access.
- Potential website and profile enablement.
- Digital campaign and content opportunities.
Knowledge and Network Access
Members form part of a professional pharmacy network where useful information, supplier updates and business-development opportunities can be shared more efficiently.
- Access to the P-Hub Knowledge Base.
- Procurement and product updates.
- Business and digital-growth resources.
- Future member events and learning sessions.
- Peer and Supplier Partner collaboration.
B2B Member Experience
A More Structured Way to Procure
P-Hub’s private procurement portal is designed to make selected business purchasing easier to review, submit and track while maintaining controlled access for approved pharmacy members.
Member verification
P-Hub reviews the pharmacy and authorised applicant before private B2B access is activated.
Browse the private catalogue
Approved users can view selected products, pack information, member prices and applicable order requirements.
Submit the order
The member confirms the required items and submits the order through its pharmacy account.
Payment and confirmation
Bank-transfer details are provided and the transaction is manually verified before fulfilment proceeds.
Track procurement activity
The pharmacy can refer to its account and order history for easier internal follow-up and record management.
Member Value
What the Alliance Helps Your Pharmacy Do
Procure
Access selected opportunities
Review relevant products and member commercial terms through a controlled pharmacy-focused channel.
Present
Build a stronger public identity
Strengthen local credibility while being recognised as part of a wider Malaysian pharmacy alliance.
Digitise
Prepare for online operations
Move towards member dashboards, online procurement, mobile access and future digital-service integration.
Connect
Engage with suitable partners
Participate in a structured environment connecting independent pharmacies with approved Supplier Partners.
Learn
Stay informed
Access selected updates and practical resources concerning pharmacy business, procurement and digital transformation.
Grow
Join long-term programmes
Become eligible to participate in future campaigns, service initiatives and collaborative member opportunities.
Development Roadmap
Starting with the Essentials, Expanding with the Network
P-Hub is being developed in stages. This allows the platform to launch useful core services first, validate them with members and expand responsibly as the pharmacy network grows.
Phase 1
Brand and B2B Foundation
- Public P-Hub brand platform.
- Approved-member accounts.
- Private catalogue and member pricing.
- Bank-transfer order workflow.
- Order history and account tools.
- Initial Knowledge Base.
Network Growth
Visibility and Engagement
- Expanded pharmacy directory.
- Individual member profiles.
- Shared campaigns and content.
- Supplier-supported programmes.
- Events, webinars and member updates.
- Improved digital and mobile access.
Future Development
Service Enablement
- Additional pharmacy digital tools.
- Member website and ecommerce enablement.
- Pharmacist consultation pathways.
- Coordinated preventive-health programmes.
- ECG-related service enablement where professionally and legally appropriate.
- Further data, logistics and operational integration.
Independent by Design
Your Pharmacy Remains Your Pharmacy
P-Hub is designed to strengthen independent pharmacies—not remove their local identity or professional autonomy.
What members gain
- A shared alliance platform.
- Access to approved B2B services.
- Greater professional and digital visibility.
- Opportunities for coordinated campaigns.
- Access to selected resources and partners.
- A pathway towards future pharmacy services.
What members retain
- Independent business ownership.
- Control over staff and daily operations.
- Independent retail pricing decisions.
- Professional pharmacist judgment.
- Responsibility for licences and compliance.
- The pharmacy’s own local relationships and identity.
Membership Access
Who Can Become a P-Hub Member?
P-Hub membership is intended primarily for legitimate independent pharmacy businesses operating in Malaysia and for authorised representatives acting on their behalf.
Membership is reviewed to protect the quality of the network, confidential B2B access and the integrity of participating pharmacies and Supplier Partners.
Applicants may be asked to provide:
- Pharmacy and company information.
- Business-registration details.
- Relevant premises or pharmacy licence information.
- Authorised contact-person details.
- Billing and delivery information.
- Other documents reasonably required for verification.
Member Questions
Frequently Asked Questions
What is included in P-Hub membership?
Current member services centre on approved access to the private B2B catalogue, member pricing, ordering tools, account management, procurement support and participation in the growing P-Hub pharmacy-alliance platform. Additional services will be introduced progressively.
Is P-Hub open to members of the public?
The public may access general P-Hub information, pharmacy listings and educational Content. Private prices, purchasing tools and order records are intended only for approved pharmacy members and authorised business users.
Does joining P-Hub mean giving up ownership of my pharmacy?
No. P-Hub members remain independently owned and operated businesses. Each pharmacy continues to control its staff, operations, retail prices, customers and professional decisions.
Can a member pharmacy keep its existing name and branding?
Yes. P-Hub is intended to complement the pharmacy’s existing local identity. Approved members may participate in shared P-Hub branding and visibility programmes according to the applicable membership and brand guidelines.
How does B2B ordering work?
Approved members log in, review available products and member prices, submit their order and make payment using the method stated in the relevant order or invoice. During the initial phase, bank-transfer payments are manually verified before fulfilment.
Are all member services available immediately?
No. P-Hub is being implemented in phases. Private B2B procurement and the core digital platform form the initial foundation. Directory expansion, campaigns, events, service enablement and other programmes will be introduced as the network and operational capability develop.
Is membership automatically approved?
No. Applications are reviewed to confirm that the applicant is a suitable pharmacy business or authorised representative. P-Hub may request supporting documents before approving access.
How can my pharmacy register its interest?
Submit an enquiry through the P-Hub contact page or contact the P-Hub team using the published telephone number or email address. The team will explain the current application and verification process.
Build the Next Stage of Your Pharmacy with P-Hub
Join a growing alliance created to help independent pharmacies improve procurement access, strengthen visibility and prepare for a more connected digital future.
Membership and private B2B access are subject to review and approval.
